Refund policy
M&I Home Decor
At M&I Home Decor, each piece is carefully inspected and securely packed to ensure it reaches you in perfect condition. As our products are delicate decor items, we follow a strict quality control process.
Please read our policy carefully before placing your order.
🔄 Replacement (Only in Case of Damage or Defect)
We offer replacement only if:
- The product is received in a damaged condition
- The product has a manufacturing defect
- The wrong product was delivered
❌ No Return & No Exchange Policy
We do not offer returns or exchanges once a product has been delivered.
All sales are considered final.
🎥 Mandatory Unboxing Video Requirement
To be eligible for a replacement:
- You must record a clear, uninterrupted unboxing video
- The video must start before opening the outer packaging
- The shipping label must be clearly visible
- The damaged or defective part must be clearly shown in the video
⚠️ Without an unboxing video, replacement requests will not be accepted.
⏳ Claim Timeframe
Damage or defect must be reported within 48 hours of delivery.
Claims made after 48 hours will not be accepted.
📦 Replacement Process
Once your claim is verified, we will arrange a replacement product (subject to stock availability).
Replacement processing time: 5–7 working days after approval.
📞 Need Help?
For any assistance, please contact us:
📱 WhatsApp: +91 93192 24117
📧 Email: mnihomedecor6@gmail.com
Our team will respond within 24–48 working hours.